Information We Collect

At creteraeira, we collect information that helps us provide better financial education and customer service. This happens when you visit our website, sign up for programs, or contact our team directly.

We never collect sensitive financial account details or personal identification numbers. Our focus is on gathering information that enhances your learning experience while respecting your privacy.

How We Use Your Information

Your information helps us create a better educational experience. We use what you share with us in several specific ways that directly benefit your learning journey.

• Sending course updates, program announcements, and educational resources relevant to your interests
• Processing your enrollment in learning programs and managing your participation
• Responding to your questions about financial topics, course content, or program details
• Improving our website functionality and developing new educational materials
• Ensuring our programs meet Australian financial education standards and compliance requirements
• Connecting you with appropriate learning resources based on your educational goals

Information Sharing and Disclosure

creteraeira operates with transparency about when and why we might share your information. Most of the time, your data stays completely within our organization.

We may share your information in these limited circumstances:

• With educational partners when you specifically request resources from external providers
• If required by Australian law, court orders, or government investigations
• With our technology service providers who help maintain our learning platform under strict confidentiality agreements
• In case of business restructuring, though any new organization would need to honor these same privacy commitments

Before sharing your information for any reason beyond these specific cases, we'll always ask for your explicit permission first.

Your Rights and Choices

Under Australian Privacy Principles, you have several important rights regarding your personal information. We make it straightforward to exercise these rights.

You can request to:

• Access all personal information we hold about you, including how we collected it and who we've shared it with
• Correct any information that's inaccurate or update details that have changed
• Delete your information entirely, though this means you'll no longer receive program updates or have access to your learning history
• Restrict how we use your information, such as opting out of promotional emails while staying enrolled in courses
• Receive a copy of your information in a format you can use with other educational providers

To exercise any of these rights, send us an email at info@creteraeira.com with your specific request. We respond to most requests within seven business days and will walk you through each step of the process.

Data Security and Protection

Protecting your information is something we take seriously, especially given that we're helping people learn about financial topics. We use multiple layers of security to keep your data safe.

Our security measures include encrypted data transmission, secure servers located in Australia, regular security audits, and restricted access to personal information among our team members. Only staff who need your information to help with your education have access to it.

We also regularly update our security practices and train our team on privacy protection. While no system is completely foolproof, we continuously work to maintain strong defenses against unauthorized access.

Cookies and Website Tracking

Our website uses cookies to remember your preferences and improve your experience. Most cookies help with basic functionality like keeping you logged in or remembering which courses you've viewed.

We use essential cookies that make the website work properly, preference cookies that remember your settings, and analytics cookies that help us understand which educational content is most helpful to visitors.

You can control cookie settings through your browser preferences. Blocking certain cookies might affect some website features, but you'll still be able to access our main educational content and contact information.

Updates to This Policy

Privacy laws and our educational programs both evolve over time. When we need to update this policy, we'll post the new version on our website and send notification to anyone enrolled in our programs.

We'll always give you at least 30 days notice before any significant changes take effect. If you don't agree with updates, you can request that we delete your information or modify how we use it according to the previous policy terms.

Major updates typically happen once or twice per year, usually to reflect new privacy regulations or significant changes to our educational offerings.